New Relic Alerts & Incident Intelligence
AI-Driven Alert Management & Real-Time Incident Response
Modern digital environments produce massive volumes of signals — but without structured alert management, teams drown in noise instead of acting on what matters. New Relic Alerts & Incident Intelligence enables organizations to detect, correlate, prioritize, and respond to critical system issues in real time using AI-driven event processing and intelligent automation.
Features
Developed by New Relic , the Alerts and Incident Intelligence platform turns raw telemetry into actionable response workflows.
AI-Driven Alert Management
Uses machine learning to correlate alerts, reduce noise, and surface only meaningful incidents.
Intelligent Incident Aggregation
Automatically groups related events into single, actionable incidents instead of scattered alerts.
Real-Time Incident Alerts
Delivers critical notifications to the right teams through mobile, email, and integrations.
Multi-Source Event Correlation
Ingests data from infrastructure, applications, and services to provide full context.
Workflow & Escalation Automation
Triggers automated response actions and escalation policies across teams.
This ensures your teams focus on resolving real issues efficiently, with clear, prioritized alerts.
Benefits
Without proper alert systems in place, teams lose time instead of fixing real problems. New Relic enables smarter alert management that translates into faster resolution and stronger operational success.
Reduced Alert Noise
Automatically eliminates redundant and low-value alerts using AI filtering.
Faster Incident Response
Delivers prioritized incident alerts directly to responsible teams for quick action.
Improved System Availability
Detects and resolves issues before they impact customers and operations.
Centralized Incident Visibility
Gains one unified view for monitoring, alerts, and response across environments.
Scalable for Complex Environments
Designed for hybrid, multi-cloud, and large-scale enterprise operations.
The result: fewer distractions, faster decisions, and higher system reliability.
Why Choose New Relic Alerts & Incident Intelligence with Innocom
As a leading value-added distributor of New Relic in Israel, Innocom enables enterprises and technology partners to successfully deploy and scale advanced alert management solutions across their operations. Innocom provides full distribution enablement — from introduction to long-term success.
Value-Added Distribution Framework
Ensuring product availability, technical enablement, and go-to-market readiness.
Pre- & Post-Sale Enablement
Supporting integrators and enterprise teams with training and solution adoption.
Channel & Ecosystem Support
Empowering Israeli system integrators and IT teams to scale incident response programs.
Lifecycle Enablement & Expansion
Supporting ongoing optimization as alerting and response requirements evolve.
Turn Alerts Into Action
Move beyond basic notifications and enable intelligent alert management with advanced incident automation and response.
Contact Innocom to activate real-time incident intelligence across your organization.
Innocom Solutions and Products
Citrix ADC (NetScaler)
Google Chrome Enterprise Browser
Proofpoint Identity Threat Defense (ITDR, Including Illusive)
Proofpoint ZenGuide Security Awareness
Proofpoint Account Takeover Protection
New Relic Alerts & Incident Intelligence
New Relic Infrastructure Monitoring
New Relic One
PagerDuty Incident Response Platform
Rubrik Threat Monitoring & Hunting
Unit 42 Threat Intel & IR
Cortex XSOAR / Xpanse
Palo Alto Networks Cortex XDR / XSIAM
Citrix Secure Private Access
Citrix Unicon eLux OS + Scout
Citrix DaaS / Virtual Apps & Desktops
Citrix SDS (Secure Developer Spaces)
Palo Alto Networks Prisma SASE
Palo Alto Networks Prisma Access Browser
Palo Alto Networks Prisma Access
Proofpoint Email Security & Threat Protection
Proofpoint Email Fraud Defense (EFD)
Proofpoint Core Email Protection (SEG / API)
New Relic APM (Application Performance Monitoring)