Career
Join our team of experts and professionals. Our goal is to know the tech and aid our clients in the implementation and usage of it. We are looking for customer-centric IT experts and professionals who understand what it is to bring leading IT and cloud solutions to a local market.
Technical Support Engineer for the Palo Alto Team
NUMBER: #2022904555
Innocom is hiring a Technical Support Engineer for the Palo Alto Networks team
The Palo Alto Networks team at Innocom is expanding and looking for a Technical Support Engineer to join a meaningful and challenging role in the cybersecurity and networking world.
Responsibilities:
- Provide technical support to company customers and troubleshoot complex issues
- Analyze, identify, and resolve networking and information security problems
- Work with leading Firewall products
- Support installation, configuration, and maintenance processes
- Collaborate with technical teams and vendors
Requirements:
- At least 2–3 years of experience in a Technical Support / Network Support / Security Support role
- Hands-on experience with Firewall products such as Palo Alto Networks, Check Point, or Fortinet
- Strong knowledge and experience with networking protocols
- Experience working with VPN technologies
- Knowledge and experience in Routing
- Strong technical troubleshooting skills, service orientation, and ability to work independently
Advantages:
- Relevant certifications in networking and information security
- Experience working in Enterprise environments
Remoteshare:
Pre-Sales Engineer – Rubrik
NUMBER: #
Pre-Sales Engineer – Rubrik
Innocom, the exclusive distributor of Rubrik in Israel, is looking for a talented Pre-Sales Engineer to join our growing team.
Rubrik is a leading data protection and backup platform, delivering advanced capabilities for instant data recovery and comprehensive protection against ransomware attacks.
What you’ll do:
- Lead technical sales engagements and deliver compelling presentations to prospective customers
- Conduct product demonstrations (demos) and lead Proof of Concept (POC) processes end-to-end
- Support delivery activities and implementation projects in collaboration with internal teams and partners
- Analyze customer technical challenges and design tailored, high-impact solutions
Requirements:
- 3+ years of experience in a Pre-Sales / Sales Engineering / Professional Services role within backup, infrastructure, or cybersecurity environments
- Strong hands-on experience with backup and infrastructure solutions
- Experience with one or more of the following: Veeam, Commvault, NetBackup
- Fast learner with strong technical curiosity and problem-solving skills
- Excellent communication skills and a collaborative, team-oriented mindset
Remoteshare:
Why work with us?
Our People
Our people are our greatest asset and we aim to provide them with a professional environment that allows them to develop both personally and professionally. Our people are innovators who understand the rapidly shifting landscape of the IT world and they are fearless in their drive to bring the innovation that makes a difference to a wider audience.
Our Success
Our achievements have been built on the ability of our people to combine their knowledge of the best IT enterprise solutions out there, with our extensive understanding of what business leaders need to empower their workforces and protect their company assets at the same time. We are looking for people who know how to succeed within an environment that is continually looking for ways to aim higher and think bigger
Our Culture
We believe in an inclusive and diverse workplace environment that recognizes and appreciates the individual skills and knowledge of our team. We are looking for individuals who appreciate the value of a diverse, can-do workplace that merges people and skills together in order to build a dynamic, international working environment.
Our Vision
Our vision is to combine the best IT solutions with the companies who need them. With this in mind, we are searching for others who share this vision. People who are excited about combining technology solutions and the business world through a consumer-centric approach that fosters relationships and partnerships.
Our International Outlook
Our outlook is international. We are seeking people who understand what it means to be part of an international environment that is global in its reach and vision. We source the best IT solutions from around the world and build partnerships along the way. We are committed to finding people who feel the same way.