New Relic Alerts & Incident Intelligence
AI-Driven Alert Management & Real-Time Incident Response
Modern digital environments produce massive volumes of signals — but without structured alert management, teams drown in noise instead of acting on what matters. New Relic Alerts & Incident Intelligence enables organizations to detect, correlate, prioritize, and respond to critical system issues in real time using AI-driven event processing and intelligent automation.
Features
Developed by New Relic, the Alerts and Incident Intelligence platform turns raw telemetry into actionable response workflows.
- AI-Driven Alert Management – Uses machine learning to correlate alerts, reduce noise, and surface only meaningful incidents.
- Intelligent Incident Aggregation – Automatically groups related events into single, actionable incidents instead of scattered alerts.
- Real-Time Incident Alerts – Delivers critical notifications to the right teams through mobile, email, and integrations.
- Multi-Source Event Correlation – Ingests data from infrastructure, applications, and services to provide full context.
- Workflow & Escalation Automation – Triggers automated response actions and escalation policies across teams.
This ensures your teams focus on resolving real issues efficiently, with clear, prioritized alerts.
Benefits
Without proper alert systems in place, teams lose time instead of fixing real problems.
New Relic enables smarter alert management that translates into faster resolution and stronger operational success.
- Reduced Alert Noise – Automatically eliminates redundant and low-value alerts using AI filtering.
- Faster Incident Response – Delivers prioritized incident alerts directly to responsible teams for quick action.
- Improved System Availability – Detects and resolves issues before they impact customers and operations.
- Centralized Incident Visibility – Gains one unified view for monitoring, alerts, and response across environments.
- Scalable for Complex Environments – Designed for hybrid, multi-cloud, and large-scale enterprise operations.
The result: fewer distractions, faster decisions, and higher system reliability.
Why Choose New Relic Alerts & Incident Intelligence with Innocom
As a leading value-added distributor of New Relic in Israel, Innocom enables enterprises and technology partners to successfully deploy and scale advanced alert management solutions across their operations. Innocom provides full distribution enablement — from introduction to long-term success.
- Value-Added Distribution Framework – Ensuring product availability, technical enablement, and go-to-market readiness.
- Pre- & Post-Sale Enablement – Supporting integrators and enterprise teams with training and solution adoption.
- Channel & Ecosystem Support – Empowering Israeli system integrators and IT teams to scale incident response programs.
- Lifecycle Enablement & Expansion – Supporting ongoing optimization as alerting and response requirements evolve.
Turn Alerts Into Action
Move beyond basic notifications and enable intelligent alert management with advanced incident automation and response.
Contact Innocom to activate real-time incident intelligence across your organization.
Continuous Learning
AI models adapt and improve over time, enhancing accuracy and effectiveness
Root Cause Analysis
Quickly identifies the root cause of issues using AI-powered insights and correlations
Intelligent Incident Response
AI prioritizes incidents, optimizing response times and resource allocation
Noise Reduction
Filters out non-critical alerts, ensuring focus on the most important issues
Predictive Analytics
Uses AI to forecast potential system failures, enabling proactive management
Automated Anomaly Detection
AI-driven detection identifies issues before they escalate, reducing downtime
Seamless Integration
Integrates with a wide range of tools and services, enhancing overall observability
AI-based Anomaly Detection
Uses AI to automatically detect and alert on unusual behavior or performance
Custom Dashboards
Creates tailored dashboards to visualize key metrics across the tech stack
Real-Time Insights
Provides real-time performance metrics, enabling rapid detection and resolution of issues
Full-Stack Observability
Monitors every layer of the tech stack, from infrastructure to applications
Integrated Security Monitoring
Combines network performance with security insights, offering a holistic view of network health
Customizable Alerts
Sends alerts based on specific network thresholds, enabling quick responses
End-to-End Connectivity Monitoring
Tracks the entire network path, ensuring reliable connectivity across all endpoints
Proactive Issue Detection
Identifies potential network bottlenecks or failures before they impact users
Comprehensive Traffic Analysis
Monitors traffic patterns, helping to optimize network performance and security
Real-Time Network Visibility
Provides real-time insights into network performance, identifying issues instantly
AI-Powered Insights
Proactively detect and predict issues with AI-driven analytics and automation
End-to-End Tracing
Trace requests across environments, aiding in quick troubleshooting and diagnostics
Reduce Cloud Costs
Send billing data to Newrelic, analyse, alerts and take control of your cloud charges
Cloud Observability
Observe ALL your GCP, AWS and Azure resources with 1-click integration
New Relic APM (Application Performance Monitoring)
Flexible, automated and secure connectivity
